Refund policy

Return & Refund Policy

We stand behind the quality of our products and your satisfaction is important to us.

30-Day Return Window

You have 30 days from the date you receive your order to request a return.

Return Eligibility

Due to the nature of consumable wellness products, we can only accept returns under the following conditions:

• The item is unopened, unused, and in its original packaging

• You provide proof of purchase

• The product was not purchased on sale

If your item meets the above criteria, you may request a return through our contact form.
Opened or used products cannot be returned for safety and quality assurance reasons.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If your product arrives damaged, defective, or incorrect, contact us immediately via our contact form so we can make it right.

Non-Returnable Items

We are unable to accept returns on:

• Opened or used products

• Sale items

• Gift cards

Exchanges

We do not offer direct exchanges. If you’d like a different product, please request a return (if eligible), and place a new order once the return is approved.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status. If approved, a refund will be issued to your original payment method within 10 business days.
Please note that banks and credit card providers may require additional time to process and post the refund.

If it’s been more than 15 business days since your refund was approved and you haven’t received it, please reach out through our contact form.